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Attention to: All Travelers
From: The Management of Hanoi Elegance Hotel
Subject: BE AWARE OF A SCAM GOING ON IN HANOI'S OLD QUARTER!
As you all may know, Hanoi Elegance Hotel Group which currently has only 3 branches at No. 8 Hang Bac Street, No. 85 Ma May Street & No. 106 Hang Bong Street, are becoming very popular within the circle of tourists and travelers owning to its outstanding location, elegant decoration, top quality services and facilities served by the professional staff. That results to many recommendations from one traveler to another visiting Hanoi to come to our hotels.
However, some travelers reportedly had trouble with the taxi transportation from Noibai Int'l Airport to Hanoi Elegance hotels. Sometimes the driver purposely tried to scam guests by sending them to a certain hotel with an inconspicuous signs. There, upon arriving, some man quickly came out, with a Hanoi Elegance hotel card in hand and told the passengers that they did arrive at Hanoi Elegance Hotel but it was full at the moment. He then said that they had a "sister hotel" just a few blocks away. Then, passengers are sent to a different hotel of lower standard where the driver gets some commissions from that hotel owner. No one can eventually guarantee the service of the latter hotel, or predict what scam will come next.
As such, it is highly advisable that every traveler to Hanoi in general and to Hanoi Elegance Hotel in particular should be alert not to totally depend on either the taxi driver or hotel staff that he recommends. Instead, it should be required that the street and hotel signs be pointed out to the traveler by the driver so that one knows whether s/he is being transferred to the right hotel.
We recommend our guests to take further preventive measure by contacting us in advance at the below address for our airport pickup service:
| Airport transfer service rates |
Option |
Type of vehicles |
Price per trip (USD) |
Option 1 |
4-seater car |
15 |
Option 2 |
7-seater car |
18 |
Option 3 |
16-seater van |
25 |
Option 4 |
25-seater coach |
45 |
Note :
- All vehicles are new, air-conditioning, in good condition
- The hotel personnel holding a placard with the guest’ name on will await at the airport terminal upon the guest’s arrival
- Prices are inclusive of all tolls
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We offer the following room types, and associated rates.
Rates are per room, quoted in US$ and inclusive of service charge and Government tax.
(Unless otherwise stated)
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Special Internet Rates |
Room Types | Now - 31 Jul '08 | 01 Aug - 31 Dec '08 | Standard Single | US$ 30 | US$ 33 | Standard Double | US$ 38 | US$ 39 | Superior Single | US$ 44 | US$ 50 | Superior Double | US$ 55 | US$ 62 | Deluxe Single | US$ 55 | US$ 62 | Deluxe Double | US$ 66 | US$ 72 | Junior Suite Single | US$ 70 | US$ 77 | Junior Suite Double | US$ 80 | US$ 92 |
Term & Condition
- Room rate is net, which is inclusive of service charge, tax and adily breakfast.
- Extra bed is USD15, with complimentary breakfast.
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